Shepherd Technical Support

JJCC provides a variety of technical support options for Shepherd users:

FAQ - A Shepherd FAQ will be developed on this page as information becomes available.

Mailing List - A Shepherd Technical Support Mailing List is available. Send a message to listserv@jjcc.net with the word "subscribe shepherdlist" as the only text in the body of the message to subscribe. This forum is intended as a way for users and beta testers to support each other. JJCC staff will monitor the list and provide assistance when necessary and as time permits.

Support Contracts - Yearly support contracts are available to all Shepherd users. Users are also able to pay for individual support instances. Individual support instance charges will be refunded if JJCC determines that the problem identified was an error in the Shepherd software. Please contact us for further information.



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